Client Terms & Conditions
Please review the following terms that govern our service agreements.
These Terms and Conditions ("Terms") govern the relationship between iWAT, LLC ("iWAT," "we," "us," or "our") and the client ("Client," "you," or "your") in connection with the technology services provided by iWAT. By engaging our services, you agree to be bound by these Terms.
1. Services
iWAT provides a range of technology services including, but not limited to, managed IT services, application development, web design and development, network infrastructure, cloud solutions, and technical support. The specific services to be provided will be outlined in a separate Statement of Work ("SOW") or service agreement between iWAT and the Client.
iWAT reserves the right to modify the scope of services with prior written notice to the Client. Any changes to the agreed-upon scope may result in adjustments to pricing and timelines.
2. Payment Terms
Payment terms will be specified in the applicable SOW or invoice. Unless otherwise stated, invoices are due within thirty (30) days of the invoice date. Late payments may be subject to a late fee of 1.5% per month on the outstanding balance.
iWAT reserves the right to suspend services if payment is not received within the agreed-upon timeframe. The Client is responsible for all costs associated with the collection of overdue payments, including reasonable attorney fees.
3. Warranties
iWAT warrants that all services will be performed in a professional and workmanlike manner consistent with industry standards. Any defects in workmanship reported within thirty (30) days of service completion will be corrected at no additional cost.
Except as expressly stated herein, iWAT makes no other warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
4. Limitation of Liability
To the maximum extent permitted by applicable law, iWAT's total liability for any claims arising out of or related to these Terms or the services provided shall not exceed the total amount paid by the Client to iWAT during the twelve (12) months preceding the claim.
In no event shall iWAT be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, regardless of the cause of action or the theory of liability.
5. Termination
Either party may terminate a service agreement by providing thirty (30) days written notice to the other party. Upon termination, the Client is responsible for payment of all services rendered through the effective date of termination.
iWAT may terminate services immediately if the Client breaches any material term of these Terms or the applicable SOW, or if the Client fails to make payment within the specified timeframe.
6. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Franklin County, Pennsylvania.
7. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
iWAT, LLC
760 E Washington St
Chambersburg, PA 17201
Phone: (717) 264-2434
Email: info@iwatllc.com
Last updated: January 2026